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Why Replace Both Calipers When Just One Goes Bad?

Why Replace Both Calipers When Just One Goes Bad? Andrew Markel, Brake & Front End Magazine Are you ever doing the customer a favor by just replacing one caliper? The thing that you have to keep in mind is that both calipers, on a front or a rear have both traveled the same [...]

By |2019-03-30T13:34:32-04:00March 30th, 2019|business|Comments Off on Why Replace Both Calipers When Just One Goes Bad?

FTC Warns Hyundai for Magnuson-Moss Violations

ATTN TECHS & SHOP OWNERS: Let Your Customers Know Their Rights! "They can have their vehicles maintained by their trusted independent technician using high quality non-original equipment parts without fear of voiding their new car warranty.” FTC Warns Hyundai for Magnuson-Moss Violations The Shop Magazine by The Shop staff The Federal [...]

By |2019-02-23T10:53:30-04:00February 23rd, 2019|business|Comments Off on FTC Warns Hyundai for Magnuson-Moss Violations

Marketing Your Shop To Millennials

USE THESE STRATEGIES TO SUCCESSFULLY MARKET YOUR SHOP TO MILLENNIALS Motor Age Magazine by Tim Ross You’ve probably heard countless times that the way to a millennial’s heart is through his phone. While that’s true to a large degree, focusing solely on millennials’ digital habits fails to account for [...]

By |2019-01-11T19:17:47-04:00January 11th, 2019|business|Comments Off on Marketing Your Shop To Millennials

Importance of Selling Future Repairs at Car Delivery

THE IMPORTANCE OF SELLING FUTURE REPAIRS AT CAR DELIVERY Motor Age Magazine by Bob Cooper If you want to generate more repeat business, then there are a number of things you will need to do. You’ll need to deliver an extraordinary value, exceed your customers’ expectations at every touch [...]

By |2018-09-20T19:47:04-04:00September 20th, 2018|business|Comments Off on Importance of Selling Future Repairs at Car Delivery

Maintaining High Mileage Cars vs Financing New Ones

KEEP AN OLD CAR RUNNING AND YOU'LL SAVE A FORTUNE! USA Today by Pete the Planner Peter Dunn ARE YOU IN THE HIGH-MILEAGE MAFIA? We’re 400 miles away from the odometer hitting 200,000 miles on one of our vehicles and 300 miles away from hitting 135,000 on the [...]

By |2018-09-15T03:40:59-04:00September 15th, 2018|business|Comments Off on Maintaining High Mileage Cars vs Financing New Ones

Measuring Financials

MEASURING FINANCIALS: INTERNAL OPERATING STATEMENT ELEMENTS AND ANALYSIS Motor Age Magazine by Bob Greenwood Too many shops do not monitor their business on a regular basis with a full analytical Financial Statement. The facts speak for themselves that “If you can’t measure it, you can’t manage it.” Operating a modern shop today by [...]

By |2018-06-09T08:50:26-04:00June 9th, 2018|business|Comments Off on Measuring Financials

Shocks And Struts: Often-Overlooked Replacement Opportunities

Shocks And Struts: Often-Overlooked Replacement Opportunities Counterman Magazine by Larry Carley With the average vehicle age at 11.6 years, there are a lot of chassis parts nearing the end of their useful service – and many that have exceeded that life. Yet people keep driving on worn springs, shocks and struts because they [...]

By |2018-05-19T08:34:16-04:00May 19th, 2018|business|Comments Off on Shocks And Struts: Often-Overlooked Replacement Opportunities

What Causes a Car Battery To Fail?

What Causes a Car Battery To Fail? Counterman Magazine by Larry Carley In spite of all the advances in automotive technology in recent years, one item that hasn’t changed much over the years is the 12-volt wet cell lead-acid storage battery. It’s pretty much the same basic design that’s been around for over [...]

By |2018-01-03T22:48:06-04:00January 3rd, 2018|business|Comments Off on What Causes a Car Battery To Fail?

Productivity vs Efficiency!

Productivity vs Efficiency Motor Age Magazine by Chris "Chubby" Frederick When most of us started in the automotive repair business, we had a dream we were trying to achieve. It might have been spending more time with the family or with our hobbies. It might have been to earn more money to provide [...]

By |2017-12-09T16:33:10-04:00December 9th, 2017|business|Comments Off on Productivity vs Efficiency!

TPMS Article

Replacing TPMS Sensors Is Essential When Replacing Tires. Here’s Why.   September 2017 Counterman Magazine by Larry Carley Tire Pressure Monitor Systems have been around since the 1990s on older Corvettes and Cadillacs with run-flat tires, and has been mandatory on all passenger cars and light trucks since model year 2008. TPMS [...]

By |2017-12-02T13:57:44-04:00December 2nd, 2017|business|Comments Off on TPMS Article